Delivery Terms

Delivery Times

Standard UK delivery is between 2-4 business days and priority delivery is guaranteed within 2 days. 

Please note all times are quoted in business days which are Monday - Friday excluding bank holidays.

  1. A day is defined as a working day - Monday to Friday.
  2. A full day counts on orders received before 1pm. (So orders received on Tuesday 3pm on 4 day delivery means next Monday).

PLEASE NOTE: Times are not guaranteed for standard delivery, they are approximate. To be guranteed to have your item delivered on time then we strongly suggest our UK Priority Delivery method.

At peak times, such as Christmas, deliveries may take a day or two longer.

Standard UK Delivery
We are currently offering FREE UK delivery for all orders over £50! This is automatically deducted at Checkout. The cost of delivery for all bottle labels is just £2.00. For personalised bottles of alcohol and gifts it's just £4.95. Standard UK delivery is Royal Mail 1st Class for bottle labels or Royal Mail 48 (48 hrs) for all alcohol gifts.

Express UK Priority Delivery
We also offer Express UK Priority Delivery for our Customers wanting their items in a hurry and a guarantee you will receive your items by a certain date. Choosing express delivery will mean your item is received within 3 business days.

For bottle labels we use Royal Mail Special Delivery. Your labels will be received the next business day after dispatch. 

For alcohol gifts we use APC couriers. Your alcohol gift will be received the next business day after dispatch.

A signature is required for all priority delivery products.

Next Day Delivery
A few products carry a next day delivery if ordered before 1pm. Please see our 'next day' delivery category to few these products.

International Delivery
We now deliver to most European and World countries. The price is quoted in the cart when you select destination country. International European delivery can take up to 10 days. Worldwide delivery can take up to 21 days.

Undelivered Orders
You will receive a dispatch confirmation email once your order has been dispatched. Please contact us 5 days after receiving your dispatch email if you have not received your order. For alcohol gifts sometimes a delivery card is left by the postman. We use Royal Mail for alcohol gifts. Should an item be returned to us where a customer has failed to collect from the local post office then a redelivery charge of £4.95 will need to be paid before the order is dispatched again.

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