Delivery Terms

Standard FREE UK Delivery

For all orders we use Royal Mail 2nd class post. 

Estimated Delivery Times for Standard Delivery:

Ordered Monday – Estimated delivery by Thursday (no guarantee)

Ordered Tuesday – Estimated delivery by Friday (no guarantee)

Ordered Wednesday – Estimated delivery by Monday (no guarantee)

Ordered Thursday – Estimated delivery by Tuesday (no guarantee)

Ordered Friday – Estimated delivery by Wednesday (no guarantee)

Ordered Saturday – Estimated delivery by Thursday (no guarantee)

Ordered Sunday – Estimated delivery by Thursday (no guarantee)

IMPORTANT: Newspaper and glass engraved gifts may take a day or two longer.

Priority UK Delivery

We offer Express UK Priority Delivery for our customers wanting their items in a hurry and a guarantee you will receive your items within 2 days.
For bottle labels we use Royal Mail Special Delivery.
For alcohol gifts Royal Mail Special Delivery or APC Couriers if the order contains more than 1 bottle.
A signature is required for all priority delivery orders.

Priority delivery for bottle labels – £8.00

Priority delivery for alcohol gifts – £12.95

Guaranteed Delivery Times for Priority Delivery:

Ordered Monday – Guaranteed delivery by Wednesday

Ordered Tuesday – Guaranteed delivery by Thursday

Ordered Wednesday – Guaranteed delivery by Friday

Ordered Thursday – Guaranteed delivery by Monday

Ordered Friday – Guaranteed delivery by Tuesday

Ordered Saturday – Guaranteed delivery by Tuesday

Ordered Sunday – Guaranteed delivery by Tuesday

IMPORTANT: Glass engraved gifts and chocolate gifts may 2-3 days longer.

Next Day Delivery

A few products carry a next day delivery. Ordered day 1, dispatched day 2 for guaranteed delivery day 3. Please see our next-day delivery category to view these products.

International Delivery

We now deliver to most European and World countries. The price is quoted in the cart when you select the destination country. International European delivery can take up to 10 days. Worldwide delivery can take up to 21 days.

Undelivered Orders

You will receive a dispatch confirmation email once your order has been dispatched. Please contact us 5 days after receiving your dispatch email if you have not received your order. For alcohol gifts sometimes a delivery card is left by the postman. We use Royal Mail for alcohol gifts.

Should an item be returned to us where a customer has failed to collect from the local post office then a redelivery charge of £4.95 will need to be paid before the order is dispatched again.