All orders were processed before Christmas cutoff deadlines 2019
Christmas Delivery Update
We are pleased to announce that ALL orders were processed and dispatched before the Christmas cutoff deadlines if you ordered in time.
For all orders received before 11pm Thursday 19th December we dispatched in time for Christmas delivery. For orders processed Wednesday and Thursday 18th and 19th December we upgraded our standard delivery to 1st Class Royal Mail.
Any order received after 11pm Thursday 19th December was NOT guaranteed delivery before Christmas UNLESS priority delivery was selected at checkout. All orders received between 11pm Thursday 19th December and 11pm Friday 20th December will be delivered before Christmas ONLY IF PRIORITY DELIVERY was selected at checkout.
I haven't received my item? What now?
Unfortunately we do have 1 or 2 items that either get lost in the post or turn up later than Royal Mail estimated delivery times? Standard delivery is only estimated and not guaranteed. We guarantee delivery for all orders with priority delivery. Whilst we understand the frustration when this happens, it is out of our hands. However, we will promise to help locate the product and provide a suitable solution with our customers.
Please contact us if you have not received your item.
Delivery terms - more information.
Christmas Delivery News here
Royal Mail - Locate your parcel advice here
Royal Mail Tracking here
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