Delivery Terms

Coronavirus Delivery Update

Although we are dispatching most orders within 24hrs we are experiencing delays from our delivery partners.

Standard Delivery: Normally 3 business days. Currently up to 7 business days. (No guarantee)

Priority Delivery: Normally guaranteed within 2 business days. Currently 2-3 business days. No signature required. (No guarantee). 

Thank you for your patience during these unprecedented times.


Delivery Times

Standard UK delivery is estimated between 2-4 business days and priority delivery is guaranteed within 3 business days. 
Please note all times are quoted in business days which are Monday - Friday excluding bank holidays

A day is defined as a working day - Monday to Friday.

PLEASE NOTE: Times are not guaranteed for standard delivery, they are approximate. To be guaranteed to have your item delivered on time then we strongly suggest our UK Priority Delivery method.

At peak times, such as Christmas, standard deliveries may take a day or two longer.

IMPORTANT: Newspaper and glass engraved gifts may take a day or two longer.

FREE UK Delivery

We now offer FREE UK standard delivery on everything!!

Standard UK Delivery

For bottle labels we use Royal Mail 1st class post.
For alcohol gifts we use Royal Mail 2nd class parcel post.

Standard delivery for bottle labels - FREE

Standard delivery for alcohol gifts - FREE

Standard Delivery Times:

Ordered Monday - Estimated delivery by Thursday (no guarantee)

Ordered Tuesday - Estimated delivery by Friday (no guarantee)

Ordered Wednesday - Estimated delivery by Monday (no guarantee)

Ordered Thursday - Estimated delivery by Tuesday (no guarantee)

Ordered Friday - Estimated delivery by Wednesday (no guarantee)

Ordered Saturday - Estimated delivery by Thursday (no guarantee)

Ordered Sunday - Estimated delivery by Thursday (no guarantee)

IMPORTANT: Newspaper and glass engraved gifts may take a day or two longer.

Priority UK Delivery

We also offer Express UK Priority Delivery for our customers wanting their items in a hurry and a guarantee you will receive your items by a certain day. Choosing priority delivery will mean your item is received within 3 business days.
For bottle labels we use Royal Mail Special Delivery.
For alcohol gifts we use APC couriers. 
A signature is required for all priority delivery orders.

Priority delivery for bottle labels - £8.00

Priority delivery for alcohol gifts - £12.95

Priority Delivery Times:

Ordered Monday - Guaranteed delivery by Wednesday

Ordered Tuesday - Guaranteed delivery by Thursday

Ordered Wednesday - Guaranteed delivery by Friday

Ordered Thursday - Guaranteed delivery by Monday

Ordered Friday - Guaranteed delivery by Tuesday

Ordered Saturday - Guaranteed delivery by Tuesday

Ordered Sunday - Guaranteed delivery by Tuesday

IMPORTANT: Newspaper and glass engraved gifts may take a day or two longer.

Next Day Delivery

A few products carry a next day delivery. Ordered day 1, dispatched day 2 for guaranteed delivery day 3. Please see our 'next day' delivery category to view these products.

International Delivery

We now deliver to most European and World countries. The price is quoted in the cart when you select the destination country. International European delivery can take up to 10 days. Worldwide delivery can take up to 21 days.

Undelivered Orders

You will receive a dispatch confirmation email once your order has been dispatched. Please contact us 5 days after receiving your dispatch email if you have not received your order. For alcohol gifts sometimes a delivery card is left by the postman. We use Royal Mail for alcohol gifts.

Should an item be returned to us where a customer has failed to collect from the local post office then a redelivery charge of £4.95 will need to be paid before the order is dispatched again.

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